HR Consulting & Coaching
Every business, organization, and non-profit started with a vision and mission. Somewhere along the way, you had to ensure you were following the law and best practices for Human Resources. Having someone that knows the ins and outs of peopling changes the game.
The best part is I have been doing this for over 20 years, which means you’ve got me on your side. I’m here to coach your team through it, or if you need a bit of extra support I am here to have those conversations or run that investigation. Ultimately, I am here to ignite you and your team to develop the skills needed for the tough roles or come in and take care of it for you.
Real Support to Move from Conflict to Resolution
Each business is different. Each leader is different. That is why I customize solutions to specifically fit your needs. Solutions look unique between organizations because each have different goals, different desired outcomes, and different learning styles. I am here to really listen to discover the best way to support you or your team. Coaching can happen 1:1 (Between You & I or Your Team Member & I) or I can coach small teams.
Ways I Can Support Your Team:
- Employee or Leader Needs Extra Support in Leadership, HR Knowledge (legal requirements, accommodations, best practices), Communication, etc.
- Navigating & Having Difficult Conversations
- Executive Team Support & Strategic Alignment
- HR Guidance & Support for Leaders, Managers, etc.
- Help Your Team Members & Employees Understand Their Role, Performance Expectations & Adjusting Their Leadership Approach
- Evaluate & Empower Them to See Beyond the Job Descriptions
- Effective Communication
- Empowering Leaders to Plan Their Meetings & Trainings Ahead of Time
- Addressing Power Struggles in Team Dynamics
- Reviewing & Implementing Company Culture to Set the Tone for Your Interactions and Processes
- Internal Investigations Related to Policy Violations to Make Sure Employment Laws Are Supported for Both Employees & Employers (EEOC, Sexual Harassment, Discrimination, etc.)
- Creating & Delivering Discipline
- Performance Improvement Plans
- Last Chance Agreements & How to Have These Vital Conversations
- Making Recommendations for Areas to Improve to Support Your Team & Your Team’s Success
- Strategic Planning with Team Alignment
Real Life Examples of Coaching & Consulting Packages
Over the years, I have faced many situations, conflicts, disagreements, and non-compliance so having these conversations and helping others know what to do in a variety of areas comes naturally.
I used to think that it was a gift to be amazing at HR and maybe that’s 10% true. The truth is the other 90% is all about learned skills. How do you get skills? By learning from someone who knows how to structure conversations with the ability to see the bigger picture. My job is to help you build those skills, or even be the bearer of bad news if you don’t have the bandwidth.
Supporting a Manager with Developing Their Skills
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Executive Coaching & Owner Support to Make & Walk Through Strategic Plans, Make Better Decisions, and Increase Effectiveness of Communication
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Consulting on Updating Processes & Systems with Reviews, and Training Team Members to Improve the Processes & Procedures
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Implement Templates & Processes for Recruiting, Onboarding, and Hiring
- HR Reviews & Feedback to Implement
- Checklist
Hiring
- An Interview Process
- Interview Questions
- Offer Letter
- Pre-Employment Paperwork
- Checking References
- Understanding Certifications & Requirements
- Database & Organization for Maintaining Legal Documents & Workflows
Onboarding
- New Hire Checklist
- In-depth Job Specific Training
- New Hire Orientation
- Policies & Procedures for Expectations for Job & Company
- Daily/Weekly/Monthly/Quarterly Tasks Check-Ins
- Goal Setting and Performance Reviews
Get New Perspectives to Address the Real Issues & Find a Resolution
Mitigate Risks, Empower Your Team, & Fulfill Your Mission
Sometimes it takes someone outside your organization to come in with fresh eyes to help you make the changes you need. Sometimes, leaders can have a hard time having difficult conversations because nobody likes being the bad guy. That’s where I come in.
Sometimes you need someone to uncover or discover what’s really happening in your organization that is causing the disconnect. You may need someone to point out the blind spots in your organization, even if that means looking deeper at your own role.
I am committed to look at things with different perspectives, give you feedback, and support you and your team as you make the changes you need to be successful. Having top-level HR support and being willing to make these shifts is the difference between hoping to make it and knowing that you will.
Developing the Skills to Lead a Team of People Makes it Easier to:
Get Your Team into Alignment
Train and teach people what they don’t know they don’t know but have to know to do their job well
Understand your team’s challenges and what stops them from implementing or accomplishing all the things you want them to, and then put a plan in place to empower them to act
Coach specific team members on areas of improvement (body odor, understanding appropriate & inappropriate language, communication styles, learning styles, excellent customer service, discriminatory language and behaviors, and more)
Train your team on how to successfully have the tough conversations
Level Up Your Team Members in Whatever is lacking
Consulting to help you gain confidence in having difficult conversations (terminations, layoffs, performance issues, behavior concerns, etc.)
Navigate Conflict Resolution for DEI Objectives
Stop avoiding the areas in your business that are hurting you and your team because you are uncomfortable.
Increase your confidence and ability to be the best leader you can be to empower your team.
My Commitments to You and Your Team
It doesn't need to be complicated; I will meet you where you are and go at your pace.
I am here to ask questions and fully listen to you. It’s not about me…it’s about your concerns and needs.
I’m committed to your success and goals. All things I do for your are customized specifically for you, your team, and your business.
I will be honest with you by telling you what you actually need to hear and just not what you want to hear. I am focused on what you need for your benefit and your success.
What to expect when working with Laura as a HR Consultant & Coach?
Step 1: Discovery call to ask you about your desired outcomes, gather the details to understand your needs, and learn about your business/team/organization/goals.
Step 2: Complete an assessment and provide a plan with a proposed solution.
Step 3: Review the proposal on a call to determine if changes are needed. The goal is to get aligned on what is fully needed to reach your desired outcome.
Step 4: Prep work (review existing documents, emails, resources to bring into conversations, create worksheets, tracking for conversations and coaching outcomes, create documents, etc.)
Step 5: Provide consulting and/or coaching (number of sessions, timeframes, project work, etc. vary based on each client’s need)
I will also check in as needed for plan adjustments based on information discovered in coaching.
Step 6: Debrief. Review what went well and if any follow-up or additional assistance is needed.
Why I Care About Your Results? Life?
When you are solely “surviving” in your business or role, let’s be real…it sucks. This is why when someone comes to me ready to make a change or improve their skills as a leader it lights me up! This is when things start to really change for the better. Nothing gets me more excited than when a leader has identified they want to be better. It brings me great joy and excitement to see a person or organization make the commitment to reach a goal or improve their current situation for the better. I want to be part of your journey and watch the transformation as it happens.
Does coaching include training?
It depends on your desired outcome. Sometimes, individuals or businesses want coaching to help them reach a desired goal where training would not be required. Other times, they are looking for training and with simultaneous coaching to ensure they are getting the best possible opportunities to reach their desired outcomes.
Are you teaching them the consequences of not changing their behaviors?
Absolutely! If I’m working with one of your employees who doesn’t quite understand how their performance or behaviors affect others or the business, I will make sure to coach and provide resources to clue them in on their impact. I will also evaluate if they are not receiving the message or are not willing to make the necessary changes to meet standards.
How can you help an employee make the changes needed if this is a “personality” problem or issue?
The goal is to identify the root cause of such “personality” issues and determine the best approach to help them so they can be better equipped to meet the expectations. There can be a lot of different factors that influence how a person behaves and acts, so we look closely to find the best method to support their success.
Do you pair coaching and consulting with other services?
Yes, we can create a customized package for you that includes all the services you see that you need. Need to update job descriptions, coach a supervisor, and train a department? I got you!
Contact Laura
Email Address
Phone Number
509-788-5498